1. In-Person Payment at Our Gallery

Location: Thamel, Kathmandu, Nepal

  • Payment Process: Customers are welcome to visit our gallery in Thamel, Kathmandu to view and purchase items directly.
  • Accepted Payment Methods: Cash, credit card, and debit card payments are accepted on-site.
  • Currency: All payments must be made in Nepalese Rupees (NPR).
  • Receipts: Upon payment, a receipt will be provided for your records.
  • Refund Policy: In-person purchases are final. Please inspect items carefully before making a payment. Refunds are not provided for in-person purchases unless the item is found to be defective within 7 days of purchase. Proof of purchase is required for any refund claims.
  • Customer Service: For any questions or concerns regarding in-person payments, please contact our gallery staff directly.

2. Online Payment

Website: https://monasteryarts.com/

  • Payment Process: Customers can browse and purchase items through our online store.
  • Accepted Payment Methods: We accept major credit cards, debit cards, and other specified online payment methods as listed on our website.
  • Currency: All online payments must be made in Nepalese Rupees (NPR) unless otherwise specified.
  • Transaction Confirmation: Once the payment is successfully processed, a confirmation email with the transaction details will be sent to the provided email address.
  • Shipping and Delivery: Purchased items will be shipped to the address provided during the online checkout process. Shipping times and charges will be specified at checkout.
  • Refund Policy: Online purchases can be returned within 14 days of delivery. Items must be in their original condition and packaging. To initiate a return, please contact our customer service team via email or phone. Refunds will be processed to the original payment method within 7 business days of receiving the returned item.
  • Customer Service: For any questions or concerns regarding online payments, please contact our customer service team via monasteryarts@gmail.com or +977 9851272547.

General Conditions

  • Security: We prioritize the security of your payment information. Our online payment system uses secure encryption technology to protect your data.
  • Privacy: We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more details.
  • Changes to Terms: We reserve the right to modify these payment terms and conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms regularly.